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Mike Hoyser is a Dynamic Sales Trainer focusing on the phones which continues to be the single largest profit leak in retail businesses. Hoyser brings a sustained and prolific record of achievement in driving results across multiple industries into each training.

He’s a solutions-focused business strategist and is particularly effective in business development, driving sustainable results on the telephones, consultative selling and identifying new revenue potential.

Mike possesses a strong reputation for delivering high quality performance, thought leadership, and results. Mike offers both onsite training options and virtual training options. There are structures available for associates, team leaders and management. Additionally, custom packaging includes ad hoc options as well as recurring meetings depending on the individual needs of the client.

We Offer Onsite and Virtual training

If you’d like to get your Phone Skills Coaching started with enthusiasm there’s no better way than to have Mike Hoyser, our Vice President of Training, visit your location to conduct an in-depth phone skills training seminar. Clients generally require Mike on site for two days since he’ll train half your staff on day one, and the other half on day two. Mike has one of those personalities that is instantly likeable by all. Salespeople, as well as managers, have often said it’s the best training they’ve ever attended.

 


These highly impactful training seminars are also available virtually via webinar.

PHONE NINJAS ONSITE TRAINING

Want to get your Phone Skills Coaching started with enthusiasm?  Well, there’s no better way than to have Mike Hoyser our VP of Training visit your location to conduct an in depth phone skills training seminar.  Clients generally require Mike on site for two days since he’ll train half your staff on day one, and the other half on day two. Mike has one of those personalities that is instantly like-able by all. Salespeople, as well as managers have often said it’s the best training they have ever attended. 

 

Below is what you can expect to learn:

VIRTUAL ONLINE TRAINING 

Mike Hoyser VP of training at Phone Ninjas offers your dealership virtual training using Zoom meetings.  Our virtual training is identical to the training we offer in person.

 

Your business will save many as there are no related travel expenses.  It’s also much easier to offer training to new hires as we are routinely are offering monthly online sessions.

 

Here is a look at the training sessions:

PRICING

Session Cost: $500 per 90-minute session (10 people per session)

 

The training regimen consists of four unique 90-minute sessions with a maximum of 10 attendees each. In the spirit of store (and phone) coverage, we recommend a two-session structure for the staff. This structured example (for up to a 20-person team) is $4,000. An example agenda is below.

 

Our virtual training will give your team the opportunity to hear how the word tracks may be used in a variety of scenarios. They’ll learn how to make the word tracks their own and when to deploy each at the right moment. Phone Ninjas will teach proper techniques to effectively navigate calls through the current safe distancing environment. Our goal is to convey the right message by always showing empathy, especially during these challenging times, but also to match your branding and maximize advertising efforts by setting more meetings that ultimately lead to more sales.

 

EXAMPLE AGENDA


Monday Morning – 1st 10 people
Session 1 Being Proactive: 9am – 10:30am
Session 2 Inbound Calls: 11am – 12:30pm

Monday Afternoon – 2nd 10 people
Session 1 Being Proactive: 2pm – 3:30pm
Session 2 Inbound Calls: 4pm – 5:30pm

Tuesday Morning – 1st 10 people
Session 3 Perfect Technique: 9am – 10:30am
Session 4 Outbound Calls: 11am – 12:30pm

Tuesday Afternoon – 2nd 10 people
Session 3 Perfect Technique: 2pm – 3:30pm
Session 4 Outbound Calls: 4pm – 5:30pm

If you’d like to get your Phone Skills Coaching started with enthusiasm there’s no better way than to have Mike Hoyser, our Vice President of Training, visit your location to conduct an in-depth phone skills training seminar. Clients generally require Mike on site for two days since he’ll train half your staff on day one, and the other half on day two. Mike has one of those personalities that is instantly likeable by all. Salespeople, as well as managers, have often said it’s the best training they’ve ever attended.

These highly impactful training seminars are also available virtually via webinar.

 

PHONE NINJAS ONSITE TRAINING

Want to get your Phone Skills Coaching started with enthusiasm?  Well, there’s no better way than to have Mike Hoyser our VP of Training visit your location to conduct an in depth phone skills training seminar.  Clients generally require Mike on site for two days since he’ll train half your staff on day one, and the other half on day two. Mike has one of those personalities that is instantly like-able by all. Salespeople, as well as managers have often said it’s the best training they have ever attended. 

Below is what you can expect to learn:

VIRTUAL ONLINE TRAINING 

Mike Hoyser VP of training at Phone Ninjas offers your dealership virtual training using Zoom meetings.  Our virtual training is identical to the training we offer in person.

Your business will save many as there are no related travel expenses.  It’s also much easier to offer training to new hires as we are routinely are offering monthly online sessions.

Here is a look at the training sessions:

PRICING

Session Cost: $500 per 90-minute session (10 people per session)

The training regimen consists of four unique 90-minute sessions with a maximum of 10 attendees each. In the spirit of store (and phone) coverage, we recommend a two-session structure for the staff. This structured example (for up to a 20-person team) is $4,000. An example agenda is below.

Our virtual training will give your team the opportunity to hear how the word tracks may be used in a variety of scenarios. They’ll learn how to make the word tracks their own and when to deploy each at the right moment. Phone Ninjas will teach proper techniques to effectively navigate calls through the current safe distancing environment. Our goal is to convey the right message by always showing empathy, especially during these challenging times, but also to match your branding and maximize advertising efforts by setting more meetings that ultimately lead to more sales.

 

EXAMPLE AGENDA

 

Monday Morning – 1st 10 people
Session 1 Being Proactive: 9am – 10:30am
Session 2 Inbound Calls: 11am – 12:30pm

Monday Afternoon – 2nd 10 people
Session 1 Being Proactive: 2pm – 3:30pm
Session 2 Inbound Calls: 4pm – 5:30pm

Tuesday Morning – 1st 10 people
Session 3 Perfect Technique: 9am – 10:30am
Session 4 Outbound Calls: 11am – 12:30pm

Tuesday Afternoon – 2nd 10 people
Session 3 Perfect Technique: 2pm – 3:30pm
Session 4 Outbound Calls: 4pm – 5:30pm