ONSITE TRAINING

PHONE NINJAS

PHONE NINJAS ONSITE TRAINING

If you’d like to get your Phone Skills Coaching started with enthusiasm there’s no better way than to have Mike Hoyser, our Vice President ofTraining, visit your location to conduct an in-depth phone skills training seminar. Clients generally require Mike on site for two days since he’ll train half your staff on day one, and the other half on day two. Mike has one of those personalities that is instantly likeable by all. Salespeople, as well as managers, have often said it’s the best training they’ve ever attended. These highly impactful training seminars are also available virtually via webinar.

Want to get your Phone Skills Coaching started with enthusiasm?  Well, there’s no better way than to have Mike Hoyser our VP of Training visit your location to conduct an in depth phone skills training seminar.  Clients generally require Mike on site for two days since he’ll train half your staff on day one, and the other half on day two. Mike has one of those personalities that is instantly like-able by all. Salespeople, as well as managers have often said it’s the best training they have ever attended.


Below is what you can expect to learn:

MORNING TRAINING SESSION

Appointing more phone-ups & Internet Shoppers

  • Proper technique & phone script usage
  • Theory behind techniques
  • Objection handling
  • Examples of good & bad calls to reinforce training
  • Role playing

AFTERNOON TRAINING SESSION

How to effectively schedule more appointments with outbound calling

  • Unsold customers
  • Internet customers
  • Past customers
  • Referrals

Creative prospecting

  • Prospecting basics with service customers, referrals, on FaceBook, & videos.

Customers for Life

  • Proper CRM usage
  • Mail & Internet sales techniques