Session 1
MORNING TRAINING SESSION
Appointing more phone-ups & Internet Shoppers
Phone Ninjas 7-Step Inbound call Process:
Proper technique & phone script usage
Theory behind techniques
Objection Handling
Examples of good & bad calls to reinforce training
Role playing
Session 2
AFTERNOON TRAINING SESSION
How to effectively schedule more appointments with outbound calling
Unsold customers
Internet customers
Past customers
Referrals
Session 3
AFTERNOON TRAINING SESSION
Creative prospecting
Prospecting basics with service customers, referrals, on FaceBook, & videos
Session 4
AFTERNOON TRAINING SESSION
Customers for Life