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Dealership Training Designed to Increase Appointment Set and Show Rates.

Take your team to the next level with Phone Ninjas, the #1 automotive training provider. Over the past 12 years, we’ve developed programs that work directly with dealerships to drive more appointments that show and buy.

Become a Ninja with our Active Coaching

Become a Ninja with our Active Coaching

We understand the importance of first impressions. For a dealership conducting business over the phone, first impressions are crucial for conversion. At Phone Ninjas, we’ve leveraged our combined 75 years of industry experience, psychology, and outcomes from millions of real-life situations to create coaching programs that drive more appointments that show and buy.

On average, engaged dealers on our program set between double and triple the number of appointments they previously did and these appointments are showing!

On average, engaged dealers on our program set between double and triple the number of appointments they previously did and these appointments are showing!

Training You Can Trust

Training You Can Trust

The Phone Ninjas Active Coaching Method is a comprehensive approach designed to enhance all aspects of customer-facing communication. This method encompasses two crucial components: Knowledge and Skill.

Participants are equipped with the necessary knowledge, including effective scripts, informative videos, and valuable certifications, enabling them to confidently navigate various customer interactions. 

Through ongoing situational coaching, participants have the opportunity to continually practice and refine their skills.

Master the art of delivering the most effective responses in real-life scenarios

Master the art of delivering the most effective responses in real-life scenarios

See what our customers have to say

Elena Kobak
Elena KobakPositive: Professionalism, Quality, Responsiveness, Value
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Phone Ninjas is an awesome company to be working for. Each member is great to work with and enjoyable. This company always gives their clients their best effort. Appreciate all that Phone Ninjas has brought me.
kris marcellino
kris marcellinoPositive: Professionalism, Quality, Responsiveness, Value
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Very knowledgeable and professional group of people to work with. They were very responsive and helpful and went above and beyond. They followed up with emails and phone calls to make sure all are needs were met. I highly recommend!!
cody carpenter
cody carpenterPositive: Professionalism, Quality, Responsiveness, Value
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Phone Ninjas is a great training tool for our staff and has improved phone skills across the board. I do desire a little more customization prior to launch but the team has been helpful in working with our dealership leaders to craft a program that fits our process.
Kelly Egleston
Kelly EglestonPositive: Professionalism, Quality, Responsiveness, Value
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Working at Phone Ninjas is a great opportunity and experience. I love being able to help BDC agents and sales staff gain confidence in how to speak to their customers, and building rapport, and friendships with them as well. I have accounts all over the country and it is truly a pleasure getting to know everyone I have been able to coach!
Mallory Mautz
Mallory MautzPositive: Professionalism, Quality, Responsiveness, Value
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Phone Ninjas has been a great place to work remotely. I can work anytime during the day. The tech is easy to use. The training is paid. There is always work and you get paid well.
Shawna Braun
Shawna BraunPositive: Professionalism, Quality, Responsiveness, Value
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The skills you learn from Phone Ninjas will take you from doing basic hit or miss calls, to strong, productive calls. You’ll have better rapport, solid appointments, and more sales. Not to mention these skills carry through into everyday life. The coaches are there to help you succeed. Give them a shot and you will see major changes!
Allie Gumeny
Allie GumenyPositive: Professionalism, Quality, Responsiveness, Value
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Working for Phone Ninjas has been an amazing experience! The team is extremely supportive and always willing to help. Phone Ninjas provides a great product for companies through their employee's hard work and dedication to clients!
Candace Vitale
Candace VitalePositive: Professionalism, Quality, Responsiveness, Value
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Highly effective for any business with call volume servicing customers on a daily basis. Phone Ninjas coaching teams can provide you insight into how your staff is handling all the incoming customer/potential customers. This is priceless information that can slip through the cracks very easily.
Tristan Taliano
Tristan TalianoPositive:Professionalism, Quality, Value
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I came into sales two years ago in hopes that I could take my professionalism to the next level and really perfect the art of selling. I have learned useful information here and there but the rate in which I was learning grew rapidly once I was put on to Phone Ninjas! From the second I pick up that phone I am confident that I will not only give the client all the information needed but that I will also get the appointment! The percent in which my appointments show is through the roof after becoming a certified Black Belt with the Phone Ninjas!! This is something that has changed my career over night and I find myself using these skills on the phone and in person as well. Thank you Phone Ninjas for changing my life.
Jack Gustin
Jack GustinPositive: Professionalism, Quality, Responsiveness, Value
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My recent association with the Phone Ninja services have demonstrated their ability to deliver high quality, but most importantly, measurable results. Our level of customer satisfaction has continued to improve resulting in improved financial outcomes. We appreciate their support throughout the assessment process and the key recommendations.
Chip Fesperman
Chip FespermanPositive: Professionalism, Quality, Responsiveness, Value
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Phone Ninjas is always helpful in coaching our teammates and they do their best to help us improve our skills when responding to internet leads and taking inbound phone calls. Keeping the focus on setting the appointment with the prospect has been extremely helpful.
KC TenBroeck
KC TenBroeckPositive: Professionalism, Quality, Responsiveness, Value
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Phone Ninjas has provided me with such an accommodating and flexible work environment. Not only that, but I've seen firsthand what our program can do for dealerships as a whole and individual sales reps as far as exceeding their goals and setting them up for a successful career in the auto industry.

WHAT NUMBER OF YOUR APPOINTMENTS SHOW & CLOSE?

We help you improve your Appointment Set Rates

Appointment Set Rate

30%

Your Start

60%

Improve

80%

Thrive

ARE YOU READY TO TRAIN LIKE A PHONE NINJA?

Close more leads, sell more cars, drive better results, and stand out from the competition.

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