Mystery Shop Coaching is very much like phone skills coaching. In this case, we submit a lead to your business and then wait to see what happens. We’ll monitor the response times of your staff members, grade on those times, as well as on the quality of the phone call and email responses.
You spend money on advertising and that advertising generates leads. One of the more popular lead formats is a phone call to your business. Our average client is receiving roughly 300 perspective customer phone calls per month. If your business is appointing 25% of those shoppers, that’s 75 appointments made.
The same Phone Ninjas that are training clients, are also capable of taking and making phone calls for our clients. Our call handlers are compensated on delivering results. Not only will we do a better job handling your phones, we’ll also save your business money.
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