Month: January 2021

What Are the Benefits of a Virtual BDC?

Having a Virtual BDC is beneficial to dealerships nationwide. In most dealerships, the Receptionist initially handles all the inbound calls. Making them the most important person in the equation but also the lowest paid. They are often terribly busy and are offered little to no training. In-house BDC agents are also remarkably busy handling internet…

Read More

Is the Virtual BDC Cost Efficient?

Would a Virtual BDC be cost efficient for your dealership? It’s no secret that ROI is crucial. The cost of a Virtual BDC should not be any more than paying a part-time receptionist and a full time BDC agent. A Virtual BDC can be used to handle your inbound calls or for outbound campaigns. Using…

Read More