| Confirmation | Authorization | Introduction | Reason | Opportunity | Advantages | Appointment | Closure | Directions | Future | Average Score | 5.00 | 5.00 | 5.00 | 2.50 | 3.75 | 3.34 | 1.25 | 0.00 | 0.00 | 5.00 | 3.08 |
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Outbound Coaching Review for Jane Ninja on 08/14/2020
Comments
Nicely done Kristi! Remember to thank your customer for the opportunity when stating your reason for calling. In addition, you want to use more authority when asking for an appointment and include your value proposition statement. Verify that location as well. Keep practicing!!
Robin Kitchen / Robin@phoneninjas.com / (912) 295-4006
Audio
Click the Play button to start (looks like an arrowhead)