Outbound Coaching Review for Jane Ninja on 08/14/2020

Confirmation Authorization Introduction Reason Opportunity Advantages Appointment Closure Directions Future Average Score
5.00 5.00 5.00 2.50 3.75 3.34 1.25 0.00 0.00 5.00 3.08

Comments

Nicely done Kristi! Remember to thank your customer for the opportunity when stating your reason for calling. In addition, you want to use more authority when asking for an appointment and include your value proposition statement. Verify that location as well. Keep practicing!!

Robin Kitchen / Robin@phoneninjas.com / (912) 295-4006

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