| Auto Responder Quality | Phone Time | Phone Quality | E-mail Response | E-mail Quality | Total Score |
|---|---|---|---|---|---|
| NA | 5.00 | 4.58 | 5.00 | 4.28 | 4.66 |
| This lead was originally submitted on 07/07/2020 at 01:42 PM (Central) |
| An auto responder was not received. |
| A personal email arrived 11 minutes later. |
| A personal phone call was placed 3 minutes later. |
To view the lead submission, please watch the video below:
To view the coaching session, please watch the video below:
Here's the breakdown of your score for the phone call you made:
| Confirmation | Authorization | Introduction | Reason | Opportunity | Advantages | Appointment | Closure | Directions | Future | Average Score |
|---|---|---|---|---|---|---|---|---|---|---|
| 5.00 | 5.00 | 5.00 | 2.50 | 5.00 | 3.33 | 5.00 | 5.00 | 5.00 | 5.00 | 4.58 |