Tag: best practices

Responding To Internet Leads

Responding to Internet Leads It's ingrained in most of our DNA to answer a lead as soon as possible and for good reason! With the lead unanswered, every minute that goes by decreases your chances of getting in touch with the customer. But make no mistake, the quality of the response - especially the email...
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Are You Texting Customers?

Are You Texting Your Customers? It’s no secret texting has become a go-to option with your dealership's prospective customers. In fact, several studies show that more than 98% of your customers will read a text sent to them within two minutes! Not to mention, unlike email, your customer will continue to see the text message...
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