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Ready to Double Your Dealership Appointment Set Rates?

Our experts actively coach each call by monitoring, scoring, and reporting to improve overall performance. This led to an average appointment set rate of 86%. 

What You’ll Get With Our Coaching and Software:

Reviews

Features

Phone Coaching

With our active coaching method, we monitor, score, and report calls then provide personalized coaching based on the results to increase appointment set rates. 

Mystery Shopping

We examine your store’s communication points online and provide a personalized report detailing strengths, weaknesses, opportunities, and threats. 

1:1 Coaching Sessions

These personalized, 20-minute live conversations with a certified Phone Ninjas coach include detailed reviews, roleplays, session notes, and progress tracking.

Perfect Score Contest

Each quarter, perfect scores are entered into a random drawing for a chance to win a trip to Hawaii, including hotel and airfare for six nights, plus $1,000 spending money.

No-Commitment Coaching, on Your Terms

Ongoing does not mean inflexible. We’ll work with you under a month-to-month agreement. Our dealership sales coaching services are affordable, with straightforward, transparent pricing and no setup fees.

About Phone Ninjas

The Phone Ninjas team offers expertly developed dealership training programs designed to support every department–sales, service, and parts. With over a decade of use cases, the Phone Ninjas program is proven to increase live customer appointments from phone and digital channels from the industry average of 20% to over 60-80%+. 

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