GETTING LEADS

Let’s talk about the dealership phone reality nobody wants to admit out loud: Most of your sales calls go to voicemail.Internet leads.

Service Department Phone Training

Internet leads are weird. They feel “high intent”… right up until they ghost you like you never existed. And here’s the hard

phone sales psychology

You’re consistently hitting 28% for your appointment rates from inbound calls, which is the industry standard. It’s solid, but there are a

One of the toughest things to deal with in auto sales is setting an appointment, getting your hopes up… and then being

phone tracks

It’s happened a thousand times to every associate in automotive sales: a customer call seems to be going well, there’s interest in

sales scripts vs word tracks

Phone scripts are a transformative strategy for dealerships looking to maximize their appointment rates and exceed their sales goals. They ensure that

improve car sales

Overcoming objections is one of the most challenging skills for any salesperson to learn. Even the most talented veterans can easily lose

mystery shops

Customer service has become more important than ever these days, with a shifting economy and rising access to online resources. Phones are

Appointment set rates

Scripts aren’t only for celebrities in Hollywood. In fact, many dealerships are thriving because they know that scripts are a great tool

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