Let’s face it: most service departments are great at servicing cars, not customers. In fact, you usually don’t even have to look
Let’s face it: most service departments are great at servicing cars, not customers. In fact, you usually don’t even have to look
It’s happened a thousand times to every associate in automotive sales: a customer call seems to be going well, there’s interest in
Phone scripts are a transformative strategy for dealerships looking to maximize their appointment rates and exceed their sales goals. They ensure that
Overcoming objections is one of the most challenging skills for any salesperson to learn. Even the most talented veterans can easily lose
Customer service has become more important than ever these days, with a shifting economy and rising access to online resources. Phones are
When a customer calls your dealership, they’re already out of online answers and getting serious about buying a car. How your people
A great phone strategy translates to higher appointment rates from the same calls you’re getting every day. It’s that simple. When a
Scripts aren’t only for celebrities in Hollywood. In fact, many dealerships are thriving because they know that scripts are a great tool
We’re back with another technique tidbit! This time, we have a lesson on how to make fair trade starting with the first
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