Practical Application of Ongoing Coaching and Training

Nicole Marcellino

You never hear a prize fighter say he fired his trainer directly after he won the championship belt, right? Well, that’s the whole reason why it’s important to continue coaching and training of the salespeople and BDC employees. Even after they seem to have mastered the phone and their appointment set rate is off the […]

Emerging Trends in Automotive

Nicole Marcellino

There are many trend watchers all over the internet these days. They’re telling us what to wear, what to watch, and even what to eat. The automotive industry is no different than any other, as there is a nearly constant shifting of trends in this changing industry. What has been going on in the automotive […]