Phone Ninjas Mystery Shop Coaching
Mystery shop coaching is a great way to see your Internet salespeople in action, identify what works and most importantly, to help target your areas of improvement. Here’s how it works:
- We submit a lead using your preferred lead vendor or website
- We on screen videotape the lead submission process
- We on screen videotape any lead responses that come in during the first 24 hours
- We’ll record the inbound phone call from your Internet rep when and if he/she calls
- We’ll then score, critique and coach each interaction
- Results are then posted to a private website for viewing
To learn more about how we can turn your team into Phone-Up Ninjas, please fill out the short form below.
One of our team members will contact you to help set up your mystery shopping coaching.